Ghana: OmniBSIC Bank relocates its Madina Market branch to Atlantic Mall, Atomic Junction

OmniBSIC Bank has relocated its Madina Market branch to a more accessible and convenient location at the prestigious Atlantic Mall situated at Atomic Junction. This strategic move aligns with the bank’s commitment to continue providing exceptional banking experience for its cherished customers.

With a team of dedicated professionals, customers are assured of top-notch customer service; ensuring that every interaction is efficient, user-friendly and convenient at all times.

During the branch opening, the bank’s Accra-North Zonal Head, Nana Akosua Akyaa Bediako, expressed her excitement over the branch relocation; emphasising the bank’s commitment to enhancing convenience and accessibility for its valued customers. “We are excited about this move. The new location offers a better ambiance, customer experience, easier accessibility and a spacious parking area, and these attributes really underscore our dedication to meeting the evolving needs of our valued customers.”

_{Interior part of OmniBSIC Bank at Atlantic Mall, Atomic Junction}

Chidinma Braye-Yankee, the Group Head for Corporate Communications, Service Quality and E-Banking, also addressed the branch-staff – encouraging them to uphold the OmniBSIC brand promise of superior service delivery. “We are not only reinforcing our brand identity with this relocation; it is also a statement to reassure customers that they will consistently receive the exceptional service that the OmniBSIC brand is known for.”

Rev. Dr. Joshua Ofori, Senior Pastor of Resthouse Church, graced the occasion of the launch and led staff and management to officially open the new branch for business.

Relocating the Madina Market branch exemplifies the bank’s dedication to providing outstanding service to its customers. The bank strives to continuously innovate and improve in order to guarantee the utmost convenience and satisfaction for its esteemed clientele. The OmniBSIC Atomic Mall relocated branch is open for business from Monday to Friday, between the hours of 8am and 5pm.

OmniBSIC Bank

OmniBSIC Bank is a fully-fledged universal bank that traces its roots to a merger between the erstwhile OmniBank and Sahel Sahara Bank. The merger was spurned by the banking sector consolidation programme introduced by the Bank of Ghana (BOG) in 2017, through a number of directives including the increment of minimum capital requirement almost fourfold. The union of the two banks is one of the most successful mergers in the financial services industry.

It can be described as synergistic, since both banks shared similarities in business models, values and customer experience – and were both committed to offering exceptional customer service in Ghana’s banking industry. This milestone was achieved through the collaborative effort of shareholders, directors, management and staff- who showed a willingness to embrace change to become bigger and better in the Banking industry.

OmniBSIC has reinforced its corporate governance structures and invested in its infrastructure to align with BoG’s Corporate Governance and other regulatory directives. The bank is dedicated to maintaining the highest level of integrity, transparency and accountability in all operations, thereby creating a reliable framework for clients to conduct their banking activities.

With their headquarters at Atlantic Tower, Airport City, and an extensive branch network of 40 across Ghana, OmniBSIC provides a complete range of products, services and digital offerings tailored to the needs of their Corporate, SME and individual customers while supporting the communities in which they operate. In their commitment to creating excellent banking experiences for their customers every day, the bank continues to invest in technology and employee development. All staff are thus carefully selected and developed through comprehensive training programmes.