Ghana: Telecel Ghana Enhances Fixed Broadband Services with New Offers

Telecel Ghana is elevating its Fixed Broadband (FBB) services by introducing new offers designed to provide increased value for both new and existing customers. These promotions come alongside significant improvements in data connectivity for broadband users.

Starting in October, new broadband customers will enjoy free installation services for their homes or offices and receive a 50 percent bonus data on their core plan subscriptions. Existing broadband customers will benefit from up to a 300 percent bonus on their monthly subscription, valid for seven days under specified terms and conditions.

“These new offers and perks give new and existing fibre broadband subscribers unparalleled value as part of our ongoing efforts to ramp up broadband customer experience, address service issues, and solidify our position as the leaders in leading fibre broadband services in Ghana,” said Albert Achiaw, Fixed Business Manager at Telecel Ghana.

Telecel FBB remains the industry leader in fibre optic broadband services. Customers will benefit from the promotions along with multi-layered perks, including the widest fibre broadband network reach, ongoing coverage expansion, improved complaint resolution timelines, seamless high-speed internet without restrictions, easy data bundle sharing between broadband and mobile devices, and integrated home telephone services.

With these new Fixed Broadband offers and connectivity enhancements, Telecel Ghana aims to set new benchmarks in service quality and customer satisfaction. Additionally, Telecel broadband customers stand a higher chance of winning in the ongoing More Money Promo, earning double points in the draw each time they recharge or buy bundles on their accounts. Prizes include GH¢150 daily, GH¢30,000 weekly, and a grand prize of GH¢1,000,000.

“We are committed to delivering unmatched value and superior services to our customers to maintain our customer’s trust and strengthening our position in the market,” said David Umoh, Director of Consumer Business.

To subscribe to Telecel FBB, customers can download and activate the Telecel Play App or dial *900# to select their preferred broadband subscription.

Telecel Ghana continues to strengthen its network infrastructure nationwide with the rollout of over 1,000 cell sites by the end of the year to improve network connectivity and bolster customer experience. Additionally, the telco has set up over 400 community shops across the country to increase access to Telecel support for customers.