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Ghana: Republic Bank acknowledged in Customer Satisfaction Index
Republic Bank (Ghana) PLC has achieved a remarkable 5-star rating for both Service Quality and Customer Satisfaction in…
Nneka Onyeali-Ikpe: A Beacon of Inspiration in the Corporate World as Fidelity Bank Nigeria’s First Female CEO
In the world of Nigerian banking, Nneka Onyeali-Ikpe stands as a trailblazer, shattering glass ceilings and paving the…
Customer Service Week: Shining the Spotlight on Top 5 Banks Emerging as Paragons of Customer Satisfaction
As the calendar flips to the first week of October, the world gears up to celebrate Customer Service…
Meet Joana Mensah; First Female Acting MD for Ecobank Ghana PLC
Joana Mensah is the first female to be appointed Acting Managing Director for Ecobank Ghana PLC. Until her…
Kenya: Tala appoints new General Manager
Non-bank lender Tala appoints Annstella Mumbi as the new General Manager for its Kenya division. Before her current…
Nigeria: AFREXIM Bank, China’s Export-Import Bank seal $600 million trade finance deal
The African Export-Import Bank and China’s Export-Import Bank (CEXIM) have struck a $600 million deal to boost trade…
