Leaders target financial resilience at NCBA breakfast 2026

Financial inclusion in Kenya has made significant strides, yet industry leaders gathered at the NCBA Financial Inclusion Breakfast 2026 agree that simply opening accounts is no longer enough. The focus must now shift toward helping individuals and businesses achieve better financial outcomes, greater resilience and long-term prosperity.

The high-level forum brought together key players from the financial services and technology sectors to examine how the industry can move beyond basic access and deliver tangible value for customers already within the formal financial system.

Sankul Mandavia, NCBA Director of Corporate Liabilities, underscored this evolving priority. “Success should not only be measured by the number of accounts opened, but by whether people are saving, managing risks, accessing credit responsibly and building financial resilience,” he said.

ALSO READ: KENYA POWER POSTS KSH24.99BN AS REVENUE CLIMBS 8.6% IN FY2026

Echoing this perspective, Wangaruro Mbira, Chief Executive Officer of MyCredit Limited and Chairman of the Association of Microfinance Institutions – Kenya (AMFI-K), emphasised the changing nature of the challenge. “The task before us is no longer simply how to bring more people into the financial system, but how to make the system work better for the people and businesses that are already in it,” he stated.

NCBA positioned itself as a trusted advisor committed to supporting customers beyond the provision of products and services. The bank highlighted the importance of equipping individuals and enterprises with the tools and guidance needed to make informed financial decisions at every stage of their journey.

The discussions at the breakfast reflected a broader industry consensus: the next chapter of financial inclusion in Kenya will be defined not by how many people are reached, but by how many are empowered to save, invest, manage risk and ultimately thrive.